Error Message

[anderoo]

Hey guys, so I booted up my laptop the other day and got these error messages. Everything worked fine, but once I opened "my Computer" or "control panel" it would immediately close and I would be left looking at a naked desktop, no shortcuts, no toolbar, no anything. I had to do a hard restart and everything would be normal again. I did a virus scan and cleaned up all of the shit that had been collected, and now I can open "My Computer" etc, but I'm still getting these error messages... what is causing them?

#1 Error Loading C:\Users\Andrew\AppData\Local\Temp\jvmnggptb.dll

Missing Entry: Run


2# C:\Users\Andrew\AppData\Local\Temp\nnnmkhg.dll

Specified Module Could not be found.



I'm not sure what you'd need to figure this out, so here's a link to the exact model I own, Fujitsu Lifebook A series 6025 with Vista Home Premium.

Thanks in advance, I'm n00by at this type of thing.

http://www.expansys.ca/d.aspx?i=155777

[SolidSamurai]

Try running those files and see what happens. :P

[tzzA]

hmm...from the looks of the files, they may be evil stuff that the virus scan deleted. find the program that's running them and see if it's one you want or not.

[Francis]

tzzA is correct. Those are the virus files still on your HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run which makes Windows access them at startup. In short, when the anti virus deleted those files, they were not deleted in the registry, so Windows will still look for them and access them every startup.

Try getting PC Pitstop Optimize or some other PC health care products to remove all missing startup links. I recommend IOBit Advanced WindowCare (http://http://www.iobit.com/advancedwindowscareper.html), it will take care of the job and the best thing is that its free.

[Neo]

I'd also suggest Windows Defender, Adaware, Spybot, etc...

-Neo

[anderoo]

Alrighty, thanks for the help guys, I'll see if this fixes it.

@Neo I'm actually already using Windows Defender and Adaware, but I guess they aren't doing their job

[anderoo]

Hmmm, I tried everything you guys suggested and I'm still getting the same problem and same error messages. Would a registry cleaner fix the problem?

Thanks

[Francis]

Hi there, Anderoo. I suggest you read through this page (http://discuss.pcmag.com/forums/thread/1004388384.aspx).

The problem they are encountering is most probably like the one you are currently facing now; so I suggest you spare some time to read the thread. Oh, if you are not interested in visiting the site at all, here's a quickie of what the mod there suggested:
Most of the information I've found about this error indicates that it's a side-effect of some kind of malware (usually distributed along with "keygen" software which is most often used to steal copyrighted software) that your anti-virus or anti-spyware software has already removed. This is especially likely if the SOCKETX.OCX file is not present on your system at all. The malware's files have been deleted but its startup command is still in the registry, hence the error message when it tries to run. Using the Registry Editor (regedit.exe), look under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run for a value named "DSS". If it's there, delete it, restart your system, and see if you still get the error message.

Also, try looking under HKEY_CURRENT_USER as well as HKEY_LOCAL_MACHINE. The rest of the path to the key would be the same (SOFTWARE\Microsoft\Windows\CurrentVersion\Run).

I have not experienced this error myself, so I'm only taking shots in the dark here based on what I've been able to find about it elsewhere.

If that doesn't solve the problem, try getting CCleaner (http://www.filehippo.com/download_ccleaner/). It may also cure your registry.

[Neo]

Actually, just get CCLeaner (do a google search) and run it's registry optimizer/cleaner/search thing and it should find the offending entries and remove them.

-Neo

[Basan]

@Neo I'm actually already using Windows Defender and Adaware, but I guess they aren't doing their job

Windows Defender although nice just doesn't cut it. It doesn't detect anything sleazy that is previously on your system and sure isn't fool proof (the other day I manually detected a trojan spyware on a USB pen that Windows Defender was about to let slide by). :P
Couple Ad-Aware with SpyBot and SpywareBlaster and then you have good team to detect and stop those nasty lil' buggers. ;) Obviously a good AV can detect those but that it sure isn't its main focus as you probably are already aware.

[Neo]

Windows Defender works fine for the most part, of course it's not going to catch something like a trojan ona usb stick -- it's not an antivirus. Thats what AVG is for.

Windows Defender is... well a defender for windows. It constantly monitors system files and registry and the like for malicious attacks, and when it finds them, it stops them and notifies you.

You should be running, at the minimum, AVG and Windows Defender. Those two programs will keep you safe for the majority of problems you might run across.

However I still put forward that safety programs can't be your only line of defense - you have to practice some common sense to.

-Neo

[Basan]

Windows Defender works fine for the most part, of course it's not going to catch something like a trojan ona usb stick -- it's not an antivirus. Thats what AVG is for.

I know that but that specific case (after checking upon its info') just happened to be trojan related to spyware.

Windows Defender is... well a defender for windows. It constantly monitors system files and registry and the like for malicious attacks, and when it finds them, it stops them and notifies you.

You should be running, at the minimum, AVG and Windows Defender. Those two programs will keep you safe for the majority of problems you might run across.[/quote]

May I also note that SpyBot is way older than it's MS counterpart n' has a similar feature that displays messages asking for approval pretty much as Windows Defender does. ;p

However I still put forward that safety programs can't be your only line of defense - you have to practice some common sense to.

Good point. Forgot all about that one. :) It's so ingrained in me already that I forgot all about it.

Also a help to this point is setting your AV to check everything containing data that connects to your PC. ;)