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Modred
12-06-2005, 1:11 PM
http://news.com.com/Man+sues+Microsoft+over+alleged+Xbox+360+glitch/2100-1043_3-5982759.html?tag=nefd.pulse

Robert Byers, who brought the suit, said the power supply and central processing unit in the Xbox 360 overheat, affecting heat-sensitive chips and causing the console to lock up.

The lawsuit, filed on Friday in federal court in Illinois, seeks unspecified damages and litigation-related expenses, as well as the replacement or recall of Xbox 360 game consoles.

So now I wonder, did Microsoft forget to include a warranty, or are these people too dumb to know what a warranty does?

Neo
12-06-2005, 2:26 PM
http://news.com.com/Man+sues+Microsoft+over+alleged+Xbox+360+glitch/2100-1043_3-5982759.html?tag=nefd.pulse





So now I wonder, did Microsoft forget to include a warranty, or are these people too dumb to know what a warranty does?
Uhm dude. They are sueing Microsoft because they bought something that didnt work. Wouldn't you pissed if you shelled out that muc hmoney fora console thats glitched?

Id be sueing to.

Why would anyone want to pay for (at thier own expense) to ship a 360 back to microsoft for repair or replacement. (I am sure the damn thing weighs more then the xbox).

This is actually not to bad of a lawsuit.

I was expecting to read some burglar sued, or fat chick sued, or something.

-Neo

Modred
12-06-2005, 2:43 PM
But seriously, what sort of "damages" does a defective Xbox cause? Aside from the cost of shipping and replacing the Xbox, what reasonable harm have these people suffered? None.

GenocideAlive
12-06-2005, 3:55 PM
Do you know anything about what it would have taken to get an Xbox before Christmas? Jesus. I mean, I saw the people getting trampled in Wal*Mart, I don't know if you've got your head in the sand or what. I hate frivolous lawsuits, but filing class-action suit for selling a shitty, defective product en masse for $500?

A warranty is meant to cover factory varation that can cause defects, as in something didn't get soldered exactly right and so it melted 1 unit in 10,000. It is NOT meant to cover factory defects, as in being built with a shitty fan which would cause about 500 in 10,000 units to melt down within a month.

Kingscrab
12-06-2005, 3:57 PM
Uhm dude. They are sueing Microsoft because they bought something that didnt work. Wouldn't you pissed if you shelled out that muc hmoney fora console thats glitched?

Id be sueing to.

Why would anyone want to pay for (at thier own expense) to ship a 360 back to microsoft for repair or replacement. (I am sure the damn thing weighs more then the xbox).

This is actually not to bad of a lawsuit.

I was expecting to read some burglar sued, or fat chick sued, or something.

-Neo OH. MY. GOD.

Sueing for this is utterly ridiculous. What a waste of time. That guy should be slapped and then beaten.

I was half expecting the story to be about how the guy got an electrical shock or something and got injured... Oh boo hoo your toy doesn't work. Big deal. It's called a warranty.

Once I bought an expensive hard drive that didn't work. Guess what i did. Mailed it back and got a new one. Now it works. Problem solved. Sheesh.

Neo
12-06-2005, 4:05 PM
MICROSOFT SOLD DEFECTIVE PRODUCTS.

CUSTOMERS DIDNT WANT A DEFECTIVE PRODUCT.

THUS CUSTOMER(S) SUE MICROSOFT.

Pull your heads out of microsofts ass, gosh.

Many many 360s were defective -- manufacturers get sued over this stuff ALL THE TIME, faulty componants, bad capicitors, etc...

I mean wtf? You think that these people should just ignroe whats wrong with their 360, and instead grovel back to microsoft about it?

Chances are that even if they had the time, and the money to ship the damn thing back to microsoft, they wouldn't get it back in any timely manner.

So whatever.

-Neo

Kingscrab
12-06-2005, 4:12 PM
MICROSOFT SOLD DEFECTIVE PRODUCTS.

CUSTOMERS DIDNT WANT A DEFECTIVE PRODUCT.

THUS CUSTOMER(S) SUE MICROSOFT.

So whatever.

-Neo If Microsoft is so bad, why buy their products?

If the brakes in your new car fail and it crashes and you become injured, sure, sue. That makes sense to me.

If you buy a something from a company you think is shitty, what do you expect?
So... get your money back and buy it from someone else.

Modred
12-06-2005, 4:36 PM
MICROSOFT SOLD DEFECTIVE PRODUCTS.

CUSTOMERS DIDNT WANT A DEFECTIVE PRODUCT.

THUS CUSTOMER(S) SUE MICROSOFT.
I dont' see why you don't just get a replacement. I would say get your money back, except most of these people payed way overprice for them so getting their money back would be at a loss. That's what happens when you do dumb stuff.

Seal
12-06-2005, 4:43 PM
the problem is, that it is not likely that MS has enough replacement units at all. I've heard that one out of 7 (1:7) xbox 360s are defective. see also supply difficulties.

GenocideAlive
12-06-2005, 5:13 PM
If you have questions about the function of a warranty, consult my post. Otherwise, I'm going to just assume you're bitching about things that are in conflict with your amateur opinion of the law.

Modred
12-06-2005, 6:18 PM
Otherwise, I'm going to just assume you're bitching about things that are in conflict with your amateur opinion of the law.
As opposed to your ____ opinion of law? I'd appreciate if we focused on facts, not opinions, as they hold no value in this argument being that they are opinions. Don't tell me I need to explain the difference again. I see your point about the warranty would cover Microsoft's errors, but not problems in hardware used by microsoft, however terms such as this vary depending on the company. The problem you're proposing, as I see it, is that the defect is not Microsoft's fault (aside from using the bad hardware), so it doesn't fall under a manufacturer's defect.

I don't know how the Xbox 360 warranty works, but the last car my family bought had a warranty which covered all parts from manufacturer's defects. There was a busted gasket on the engine. It was installed correctly, however the part simply did not work properly. It was replaced under the warranty. Explain.

the problem is, that it is not likely that MS has enough replacement units at all. I've heard that one out of 7 (1:7) xbox 360s are defective. see also supply difficulties.
A lawsuit doesn't solve this. Forcing Microsoft to replace the units through a lawsuit creates the same problem as replacing under warranty.

UnHoly-Assassin
12-06-2005, 9:33 PM
It's not like the 360 exploded and took out an eye or something. What is the use of warrenties when people should just sue every time a product doesn't function the way it's supposed to?

frazz
12-06-2005, 10:25 PM
They're probably sueing for $10k+. Correct me if I'm wrong.
When you sue some1 for $10k+ for a $500 product, it's called a frivolous lawsuit.
And yes people will sue over anything.
The U.S. lawsuit system is broken, and the dumb lawers like it that way.(no offense to all you lawers out there)
I wish I lived in Australia.

PS: Not only is this a waste of time, but it's also a waste of money for Microsoft and the government.

Whiteknight
12-07-2005, 1:06 AM
To replace an Xbox requires time and money, either to take a trip to wherever you bought it if you are able to get it replaced (and if there are consoles still there), or to send it in to Microsoft and pay for some nice shipping and handling charges. Not to mention the data you lost when it overcooked.

Depending on how you read the article, this also may be a way to undermine Microsoft. It asks for a recall of Xbox 360s but it doesn't specify if it's only the defective ones or all of them. If it's all of them then I'm guessing this is more of a vengeance thing.

TheGreatBrain
12-07-2005, 1:47 AM
I would make a joke about the Xbox being "large" (bwahaha) but this is too heavy.

KexMex
12-07-2005, 12:06 PM
But I don't worry, I still stay faithful to my Nintendo consoles. ^_^

Still, I don't see why he's sueing(Sp?) them for that. He bought it, so he's gotta be satisfied with it. It works, right?

Moser
12-07-2005, 12:26 PM
Microsoft deserves to be sued a few times. They are getting a little to greedy for their own good, thinking that they are in charge. No. I think them being sued a few times will be good for them, put them back in their place and make them do things right..

GenocideAlive
12-07-2005, 3:08 PM
I'd appreciate if we focused on facts, not opinions, as they hold no value in this argument being that they are opinions.
Are you fucking high? This entire thread is an extension of your opinion. I hardly think that you have the right to tell people to stop injecting their opinion when you're like King Opinion over there. If anything, that's just a strawman for you to attempt to deride my opinion without actually putting yours in question.
I don't know how the Xbox 360 warranty works, but the last car my family bought had a warranty which covered all parts from manufacturer's defects.
The point is that it doesn't matter. If you sell something that is almost INHERENTLY flawed, it can be argued that you KNEW it was flawed and yet chose to do nothing about it. QED you're attempting to rip people off, which is illegal and amoral.

Modred
12-07-2005, 4:00 PM
If you sell something that is almost INHERENTLY flawed, it can be argued that you KNEW it was flawed and yet chose to do nothing about it.
Because it can be argued does not make it so. Unless some startling evidence, like internal memos or correspondence between Microsoft and the manufacturer of these parts, I'm fairly certain Microsoft could display it had no knowledge of this defect.

Are you fucking high? This entire thread is an extension of your opinion.
I once more suggest you learn the difference between a fact and opinon. Let's go over a few:

Fact: Microsoft is being sued over defective Xbox 360s.
Fact: A warranty covers factory defects.
Opinion: This lawsuit is pointless.

See the difference? You can argue that the second fact is false, and that's perfectly valid. I even conceded that you might be correct; I don't know for certain. Just because you can prove me wrong doesn't mean that the second statement is an opinion. In fact, you cannot disprove the third statement solely because it is an opinion. Understanding yet?

UnHoly-Assassin
12-07-2005, 4:06 PM
To replace an Xbox requires time and money, either to take a trip to wherever you bought it if you are able to get it replaced (and if there are consoles still there), or to send it in to Microsoft and pay for some nice shipping and handling charges. Not to mention the data you lost when it overcooked.

It may require time, but sueing takes even more time. So that leaves the money. It's not about if they want to be consolidated, since their warranty covers that, but they want more money and a dysfunctional product seems like a good excuse. And shipping and handling charges aren't much unless you're talking about say a fridge. Also, you can probrably just call their technical support or whatever and demand for a refund for the charges. Once I had to return a faulty radio, and after telling the company about it and shipping it out, I called and said I want a refund for the shipping charges about 1 dollar and within the next week I got the mail crediting that 1 dollar back. It's all greed for those people suing over issues that can already be settled by a warrenty.

Microsoft deserves to be sued a few times. They are getting a little to greedy for their own good, thinking that they are in charge. No. I think them being sued a few times will be good for them, put them back in their place and make them do things right..
Suing for the sake of suing isn't right. If they do things wrong, simply not buy their stuff. There's no need to leech off of them just because they have more money than you ever will. What's with all these anti-microsoft propaganda running around nowadays O_o.

Modred
12-07-2005, 4:08 PM
Just for the sake of clarity, Unholy was quoting Moser, not Modred. ;)

Morkeliph
12-07-2005, 4:08 PM
I agree with Modred. No one has been injured or anything from the product, so there's no need for Microsoft to have to pay "damages." It's just like buying a disgusting meal, a waste of money, but not something to file a lawsuit over (unless the meal poisoned you and caused real damages to your person, which the Xbox did not).

Moser
12-07-2005, 10:43 PM
Microsoft deserves to be sued a few times. They are getting a little to greedy for their own good, thinking that they are in charge. No. I think them being sued a few times will be good for them, put them back in their place and make them do things right..
Suing for the sake of suing isn't right. If they do things wrong, simply not buy their stuff. There's no need to leech off of them just because they have more money than you ever will. What's with all these anti-microsoft propaganda running around nowadays O_o.

In no way did I say that suing for the sake of suing was an acceptable thing to do, I'm sorry if I gave off that impression. I am simply saying that this lawsuit will teach Microsoft a valuable lesson; not to release products that haven't been properly tested or have a defect. In my opinion, suing somebody should be the final resort. However, I feel it should be done in this instance. Xbox 360 has a problem with overheating and crashing, and I have heard that from multiple places. Hell, the Xbox 360 at my local Best Buy crashed.

In this case, I believe suing Microsoft is the best way to go. It will bring this problem more to their attention instead of them just replacing the systems and later making ones that actually work right. They will be forced to fix the problem now. This should be done to any large company that distributes a faulty product, instead of them only replacing the product.

However, there are some cases where suing Microsoft is just pure BS, such as this one. http://www.cnn.com/2005/TECH/biztech/12/06/south.korea.microsoft.ap/index.html This is where they shouldn't buy the product. Maybe I misunderstood something, but Windows is Microsoft's own product, along with Windows Media Player, and MSN Messanger. Therefore, it has a right to be included with Windows. The people of South Korea can use Linux if they don't like it. (For those of you who don't know, alot of these are opinions. I am entitled to my opinion.)

Neo
12-08-2005, 12:23 AM
Lol.

Its about time someone confronted Microsoft with thier fucking MSN.

Or is it Windows Messaging? >_<!

-Neo

GenocideAlive
12-08-2005, 12:46 AM
I once more suggest you learn the difference between a fact and opinon. Let's go over a few:
Once more I tell you to go take a long walk off a short plank. Your careful arrangement of words and scenario don't mean that suddenly your opinion isn't involved. Let's work with what you've put there and interject THE REST of the facts that you're leaving out because you want to mask your overbearing opinion under a pseudo-intellectual facade.
Fact: Microsoft is being sued over defective Xbox 360s.
Fact: A warranty covers factory defects.
Opinion: This lawsuit is pointless.
Here we have a direct quote from Wikipedia's definition of class action lawsuit:
"Usually, these kinds of cases are connected to some standard action on the part of a business, or some particular product defect or policy that was applied to all potential class members in a uniform manner."

Sort of like Xboxes overheating.

So, in short, to posit that their lawsuit is pointless and frivolous is completely and total jackassery of an opinion on your part. Not only is it CLEARLY DEFINED that a "particular product defect" is grounds for a suit, it also outlines an expressed category of the law.

Now, you're more than welcome to outline how calling a bunch of people "dumb" for exercising their legal rights isn't your opinion with some overly complex arrangement of selected facts, but don't be surprised if I cut that apart too and make a dunce cap out of it for you.

Modred
12-08-2005, 3:45 AM
So, in short, to posit that their lawsuit is pointless and frivolous is completely and total jackassery of an opinion on your part.
Do I absolutely have to quote myself?

Opinion: This lawsuit is pointless.
I just told you that was an opinion. Your entire last post had NOTHING to do with this thread except for the definition of a class action lawsuit. All you did was attack me for stating my opinion.

Now, you're more than welcome to outline how calling a bunch of people "dumb" for exercising their legal rights isn't your opinion
That is an opinion, and you will not find me stating anywhere else that it is not my opinion. What I take issue with is when you say the entire thread is based on opinion. The lawsuit is not my opinion. The defective xboxs are not my opinion. The issues on warranty are not my opinon. What I think about those things is my opinion, and you enjoy attacking me for it, at least that's what it appears from the posts you have made.

Let's examine your contributions:
I'm going to just assume you're bitching about things that are in conflict with your amateur opinion of the law.
This was reasonable, given your previous rebuttal of my warranty argument.

Are you fucking high?
Indeed, this is perfectly relevant. I'm glad whether or not I'm high so greatly interests you that you must add a fucking to your question.

If anything, that's just a strawman for you to attempt to deride my opinion without actually putting yours in question.
Nevermind that I state you might be right and that I was not certain if my facts on warranty were correct. Despite this, instead of focusing on the facts which you had the advantage with, you continued the personal attack.

The point is that it doesn't matter.
Well if it doesn't matter, why do you keep reminding me that you're right? Especially after I've agreed that you might be.

Once more I tell you to go take a long walk off a short plank.
Once more you result to insults.

Your careful arrangement of words and scenario don't mean that suddenly your opinion isn't involved.
Quote me saying that my opinion is not involved. Especially where I listed some examples of facts and opinions, the opinon being what I think about this lawsuit.

Not only is it CLEARLY DEFINED that a "particular product defect" is grounds for a suit, it also outlines an expressed category of the law.
Finally! You defend your facts with a definition of class action lawsuit that pretty much debunks my argument about the warrant. The people have grounds for a suit, despite whatever the warranty may say. Congratulations on taking three extra posts to get there.

When you finally got around to addressing my argument, you have me beat on the validity of a warranty in discrediting a suit. But you made three posts of dodging my comments, ignoring my ideas, falsely victimizing yourself as the one who was misunderstood when you clearly still haven't been able to seperate my opinion from the facts I have presented, and tossing around petty insults. Good job indeed.

GenocideAlive
12-08-2005, 11:39 AM
So your previous post was pretty much dedicated to sniveling, and it summarized to "I was wrong, but I'm now going to pass the buck because you were a meanie".

Yawn.

Whatever you need to do to pad your ego.

Modred
12-08-2005, 3:25 PM
Genocide, I told you not long after your first post that I didn't know for certain about the warranty. So it turns out you were right and it doesn't matter. You're the one being a jerk, you're the one pressing the personal attacks, you're the one hijacking a thread. Either find something useful to say or get out.

And I notice you didn't take me up on the challenge to post where I was saying my opinion wasn't involved. Your silence suggests that you can't.

GenocideAlive
12-09-2005, 4:03 PM
Genocide, I told you not long after your first post that I didn't know for certain about the warranty. So it turns out you were right and it doesn't matter. You're the one being a jerk, you're the one pressing the personal attacks, you're the one hijacking a thread. Either find something useful to say or get out.
The only thing I "hijacked" was the Clue Train so I could make sure that it made a stop just for you. "Turns out you were right and it doesn't matter", my ass. You called a bunch of rights-savvy people "dumb" for pressing suit over a faulty product; turns out you're the "dumb" one. Now it's time to suck it up and take your medicine, crybaby.

Modred
12-09-2005, 5:40 PM
EDIT: Forget it. Just close the thread. It served it's purpose and now Genocide is just flaming.

hammocksleeper
12-09-2005, 6:05 PM
This is garbage.